Promoting a fair and respectful workplace environment
The Group Ombudsperson ensures workplace fairness, addresses concerns, and maintains confidentiality while fostering a respectful environment.
Group Ombudsperson
Jubilant Motorworks Private Limited is committed to high standards of Corporate Governance and Ethical Practices. To achieve this, the Group has various policies and procedures. Our promise of ‘Caring, Sharing, Growing’ and our values -Inspire Confidence, Always Stretch, Nurture Innovation, and Excellent Quality, form the foundation of our philosophy and culture.
We believe our culture plays an important role and doing the right things consistently defines us. Our ‘Code of Conduct’ represents Our Promise, Our Values and our commitment. With the expanding global footprint of our business across different geographies, we are mindful of the differences in the regulatory and statutory requirements of the geographies we operate in. Our Code of Conduct is designed to provide a frame of reference against which to measure any activity.
We believe that there is only one way of doing business – the ethical way. For us, values and ethics are non-negotiable. Towards this, the Group established an Ombudsperson office in 2013.
The Office of the Ombudsperson acts as an impartial, confidential and independent resource to help stakeholders address or resolve workplace or business-related issues. It is a resource for neutral, informal discussion and advice. The Ombudsperson gives an opportunity to voice concerns, resolve issues efficiently and help do business the right way. As a designated neutral and impartial office, the Ombudsperson is an advocate for fair process and transparency.
Contact
Ajay Khanna
Group Ombudsperson Jubilant Bhartia Group
Email to
:
ombudsperson@jubl.com
Toll Free Number
:
18601234525
Access web portal
:
cwiportal.com, click the "Lodge Report" button, and type "jubilant" in the designated field.
Postal address
:
Post Box No. 4374,
Ombudsperson Jubilant
Motorworks Pvt Ltd,
New Delhi
Available
Monday - Friday
Timing
09:30 - 17:30
The Group Ombudsperson covers the following policies
Code of Conduct
Prevention of Sexual Harassment
(POSH)
Whistle Blower
Suppliers’ Code of Conduct
Broad scope of the Code of Conduct includes
Fair Treatment and Diversity
Discrimination and Harassment
Personal Conduct
Threat to Health and Safety
Violations of Business Records and Communication
Financial Integrity
Use of Company Assets
Conflicts of Interest
Child, Forced and Compulsory Labour
Protection of Trade Secrets and Confidential Information
Anti-Bribery and Corrupt
Money Laundering
Work practices with Customers, Suppliers and Consumers
The Ombudsperson operates according to professional standards of practice, local laws and based on ethical values. The Ombudsperson does not look into matters under litigation or with other forums or courts. Inter-personal and family -related issues, personal and career related matter or matters not relating to the organisation are not covered under the program. Also matters that are frivolous and without adequate basis or evidence may not be acted upon.